FAQs

  • Q: What’s Included?
  • A: All courses are available 24/7 and are completed 100% online. Upon completion, your certificate will be processed according to the mailing option you select during registration. Please note: Snail Mail Certificates can take 7 – 10 business days to arrive. If you select INSTANT Certificate you will be able to print your certificate immediately. Plus another certificate will be emailed to you for your records.
  • Q: How many times can I log in and out?
  • A: As many times as you want.
  • Q: Is the entire course done online?
  • A: Yes, the entire course is done 100% online.
  • Q: How long do I have to complete my courses?
  • A: 90 days. If you need more time, just let us know, and we will extend the time free of charge.
  • Q: What if I fail the final exam?
  • A: If you do not pass the final exam, you will have another attempt at passing without any extra charge. We will give you access to the course again at no extra charge so you can review the material again before retesting.
  • Q: Can I sign up online?
  • A: Yes, you can sign up 100% online using our secure registration form and payment. All of our programs are taken 100% online. Select your class and click on the purchase button to begin.
  • Q: How long is the course?
  • A: It depends on which course you sign up for. Our courses range from 1 – 4 hours. Each course requires that you spend a minimum amount of time. Please check the time details for your course to determine how long it is. You do not, however, need to accrue those hours in one sitting. Once registered, you may start and stop the course at your convenience.
  • Q: When will I receive my certificate?
  • A: Upon completion, your certificate will be processed according to the mailing option you selected during registration. Please Note: Snail Mail Delivery can take 7 – 10 business days to arrive. If you select INSTANT Certificate, you will be able to print it immediately plus another one will be emailed to you for your records. Original certificates with a raised seal are available upon request for a fee. Please allow 7 - 10 business days for delivery. If you need your certificate sooner, we offer UPS delivery service. Be sure to call us at 800-397-1898 to sign up for this service. Don’t miss your deadline.
  • Q: How do you know where to send my certificate?
  • A: During registration, we will ask for your email address as well as your mailing address.
  • Q: What forms of payment do you accept?
  • A: We accept secure online payments using Discover, Visa and MasterCard. This includes debit cards, credit cards, and pre-paid cards displaying the Discover, Visa or MasterCard logos.
  • Q: Is the information I submit through this website secure?
  • A: Yes, GCUConductClass.com is committed to protecting your privacy and online confidentiality. Our site uses special encryption to protect your personal information. Please refer to our Privacy Policy for more information.